[RECAP] How does the order lifecycle work?

From the moment your offer goes live to the moment you get paid, an Alltricks order goes through a series of steps that you handle in your Mirakl back office. This article gives you the full picture of the cycle and points you to the detailed article for each step.

Setting up my shipping in Mirakl

Before you sell anything, your shipping zones, shipping methods, shipping fees and delivery times must be filled in under Settings > Shipping. An offer with no active shipping method on a zone cannot be bought on that zone.

• How do I set up my shipping zones, methods and fees?
• How do I set up my delivery times?
• What are the shipping price and delivery time rules in France and internationally?

Accepting or rejecting the order in Mirakl

Every new order is notified to you and waits for your decision. You have 48 hours to accept or reject it, in line with the Alltricks terms and conditions. You can process orders one by one or in bulk.

• How do I accept or reject my orders?

Shipping and confirming dispatch in Mirakl

Once the payment has been captured, you fill in the carrier and the tracking number, then confirm the shipment. As long as the shipment is not confirmed, the order cannot be paid out.

• How do I confirm shipping and manage my order documents?
• How do I prepare and ship a complete bike?

Tracking the order end to end in Mirakl

The walkthrough below goes through the Orders menu and shows where to find each order depending on its status.

In short

• Set up your zones, methods, fees and delivery times before you sell.
• Accept or reject every order within 48 hours.
• Fill in the carrier and tracking number, then confirm the shipment.
• Create an invoice for every order from the Documents tab.