What are the shipping price and delivery time rules in France and internationally?

Selling on the European channels of Alltricks means meeting a common baseline of prices, delivery times and return conditions. This article describes the rules that apply to your offers in France and internationally, and the expectations specific to each market.

What shipping price must I offer?

For all international sales, every seller must offer at least one home delivery and/or pickup point shipping method priced at 3.99 € or less.

What delivery times must I meet?

Standard delivery times must stay within an upper limit of 8 days.

Express delivery is optional. When you offer it, it must meet a maximum lead time of 48 hours for a price capped at 20 €.

Do I pay for returns?

Returns must be free for the customer in every country, with no exception.

Which grid applies country by country?

Why do these rules vary between markets?

This structure guarantees international consistency while respecting local expectations: free shipping in the Netherlands, price sensitivity in Spain, Portugal and Italy, and a demand for reliability in Germany.

It is essential to set your delivery times in a transparent, precise and realistic way. Germany and the Netherlands have a particularly strong expectation of reliability and clarity on delivery promises.

Correctly filled delivery times build customer trust and avoid dissatisfaction caused by promises that are not kept.

In short

• At least one home delivery or pickup point method at 3.99 € maximum.
• Standard delivery time within an upper limit of 8 days.
• Express is optional: 48 hours maximum, 20 € maximum.
• Free returns in every country.

Learn more

• How do I set up my shipping zones, methods and fees?
• How do I set up my delivery times?
• [RECAP] How does the order lifecycle work?