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            How do I manager my orders through API ?

            Modifié le  Lun, 17 Août à 3:28 H

            The Mirakl APIs let you automate the management of your Alltricks orders from your own tools. This article explains what the integration brings and which calls are available across the order lifecycle.

            Why should I use the Mirakl APIs?

            For smoother, automated management of your orders on the Alltricks marketplace, using the available APIs is a valuable asset. These APIs let you connect your internal tools directly to the platform, which makes key tasks easier: accepting orders, shipping, stock management and updating delivery statuses.

            By automating these processes, you gain efficiency and responsiveness while reducing the risk of manual errors. Whether you handle a high volume of orders or simply want to simplify your operations, these technical solutions save you a considerable amount of time.

            Which APIs cover the Mirakl order lifecycle?

            The purpose of the Mirakl Shop API is to handle the entire lifecycle of Marketplace orders: from receiving new orders to processing and shipping them, including tracking the order status.

            Mirakl Shop API exchange diagram between the seller system and the marketplace

            The calls available on orders are the following:

            APIDescription
            OR11Get new orders or updates to the state of existing orders.
            OR21Accept a new order.
            OR23Enter the tracking information for the customer parcel.
            OR24Confirm that the order has been shipped.
            OR28Request a refund on an order line. The refund is processed by the operator.
            OR51Check the evaluations customers left on your orders.
            OR71Download the Mirakl shipping note.
            OR74Upload an invoice for a customer order.
            OR82Download the invoice of a customer order.

            Purpose of the Mirakl Shop API and list of the available API calls

            ℹ️ Good to know
            Your API key is retrieved from your Mirakl seller account: click the icon in the top right corner, then Profile and finally API key. If you do not have one yet, you can generate one.

            Learn more

            Need help?
            Open a ticket from the Marketplace support form. One request = one ticket.

            { "id": "kb-api-commandes-en", "answers": [ "Can I automate the management of my Alltricks orders?", "Which Mirakl APIs are available on orders?", "Which API confirms a shipment?", "How do I retrieve new orders automatically?", "Where do I find my Mirakl API key?" ], "constraints": [ "The API key is retrieved from the profile of the Mirakl seller account.", "A refund requested through OR28 is processed by the operator, not by the seller.", "The APIs listed cover the order lifecycle, not product or offer creation." ], "entities": ["Mirakl", "Shop API", "OR11", "OR21", "OR23", "OR24", "OR28", "OR51", "OR71", "OR74", "OR82", "API key"] }

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