Order Management - Acceptance of orders

Order acceptance: Manual

Click on : My Orders > All Orders > Order Number

• New order: accept or decline
• Click on the order number to access the order details page.
• Check your stock.
• Confirm the order by clicking on the Accept or Reject button.
• Update the logistic status of the order

Order Acceptance: Bulk

Click on :  My Orders > Orders to process

• Select the status you want to apply to the orders.

• Accept / Cancel / Reject orders
• Confirm a shipment
• Download the delivery notes

• Check the boxes of the orders for which you want to update the status
• Confirm

Shipping confirmation

Click on : My Orders > All Orders > Order Number > Shipping

• Click on the order number to access the order details page.
• Once the payment is entered, you will have access to the shipping and billing information.
• Click on Shipping and add the carrier and tracking number of your carrier - (1)
• Click on the "Confirm Shipment" button at the bottom of the page (2).
• You can check and download the delivery note issued automatically by the platform, by clicking on "Download delivery note".

Documents

Click on : My Orders > All Orders > Order Number > Documents

It is recommended to create an invoice for each order. 

Order management: API