How do I request a new attribute value ?

When the value you need (a brand, a colour, a material and so on) does not exist in an Alltricks catalog attribute list, you can ask us to create it. This article explains the two pieces of information to send us so your request is handled without any back and forth.

Before you start

• Check in Catalog Manager that the value does not already exist, including under a different spelling
• Know which Mirakl attribute the value must be added to

Gathering the two required pieces of information

A request to create a value in the Alltricks catalog can only be processed if it contains both of the following:

1. The requested value: the exact name of the value to create, with its final spelling and capitalisation.
2. The attribute concerned: the Mirakl value list it must be added to (Brand, Colour, Material and so on).

Special case: requesting a new brand

Creating a brand in the Brand attribute follows the same principle as any other attribute value, but requires additional information so that the catalogue team can validate its activation on the marketplace.

In addition to the exact brand name, your ticket must include:

• The sport or product universe (e.g. cycling, running, outdoor, fitness…)
• A short description of the brand: positioning, origin, product range
• The brand's official website if available

These details allow the Alltricks team to verify that the brand is consistent with the marketplace catalogue before proceeding with its activation.

Example of a complete request:

Please create the following brands in the Brand attribute:

– Tenways: urban electric bikes, German brand, website: tenways.com
– Qwic: electric bikes, Dutch brand, website: qwic.nl
– Centurion: road and mountain bikes, German brand, website: centurion.de

⚠️ A brand request without a description or product universe cannot be processed immediately. We will need to follow up with you, which will delay the activation timeline.

Sending the request to Marketplace support

1. Open a ticket from the Marketplace support form.
2. State the value to create and the attribute concerned, for example: "Please create the value Canyon in the Brand attribute."
3. If you need several values, list each value + attribute pair in the same ticket.

As soon as the request is complete, we confirm it has been received and pass it on to the team in charge of the catalog.

In short

• First check that the value does not already exist in Catalog Manager.
• Always send the value + attribute pair: without the attribute, the request cannot be processed.
• Pay attention to spelling and capitalisation: the value is created exactly as written.
• If you hesitate between two similar lists, say so in the ticket rather than picking one at random.

Learn more

• What should I do when an attribute value becomes old?
• What do my product's publication errors mean?
• How do I use the Mirakl mapping wizard?