How do I request a new attribute value ?

When the value you need (a brand, a colour, a material and so on) does not exist in an Alltricks catalog attribute list, you can ask us to create it. This article explains the two pieces of information to send us so your request is handled without any back and forth.

Before you start

• Check in Catalog Manager that the value does not already exist, including under a different spelling
• Know which Mirakl attribute the value must be added to

Gathering the two required pieces of information

A request to create a value in the Alltricks catalog can only be processed if it contains both of the following:

1. The requested value: the exact name of the value to create, with its final spelling and capitalisation.
2. The attribute concerned: the Mirakl value list it must be added to (Brand, Colour, Material and so on).

Sending the request to Marketplace support

1. Open a ticket from the Marketplace support form.
2. State the value to create and the attribute concerned, for example: "Please create the value Canyon in the Brand attribute."
3. If you need several values, list each value + attribute pair in the same ticket.

As soon as the request is complete, we confirm it has been received and pass it on to the team in charge of the catalog.

In short

• First check that the value does not already exist in Catalog Manager.
• Always send the value + attribute pair: without the attribute, the request cannot be processed.
• Pay attention to spelling and capitalisation: the value is created exactly as written.
• If you hesitate between two similar lists, say so in the ticket rather than picking one at random.

Learn more

• What should I do when an attribute value becomes old?
• What do my product's publication errors mean?
• How do I use the Mirakl mapping wizard?