Bug - Synchronisation between MCM and the site does not work (Solved)

Créé par Connect Alltricks, Modifié le Mon, 30 Oct 2023 sur 10:37 AM par Support-1 3P

IN SUMMARY

A bug appeared in the synchronisation of products between the Mirakl catalogue and the site. When our catalogue team accepts a product The product changes its status to "Accepted + Pending" instead of "Accepted + Published".

IMPACT OF THE BUG

- Acceptance of new products that meet our non-functional quality criteria

- Updating of products with valid data not functional

TEMPORARY SOLUTION

To limit the impact, we are stopping acceptances for the time being. For products already affected. A catch-up will be carried out to resolve the problem.

On the other hand, we will continue to bring up products with modifications required for your product flow to be ready to be accepted once.

Operator ticket : 83576